IT Systems Support [Back to Home Page]

Amshire Solutions are a Microsoft Certified Partner; this gives our customers the satisfaction that their systems are being looked after by professionals.

Over the last few years we have developed our support options to give our customers impressive flexibility in both the type and cost of support services without making life difficult.

We aim to be our customer's one stop shop for all IT support and services so they can get on with what they know best - THEIR BUSINESS.

Our systems support enables the smaller company with the corresponding smaller budget the ability to have a sophisticated support system like the big companies do, but without the large overhead and costs.

Amshire Solutions provide hassle-free total IT support solutions for your business, with flexible support options and easy payment plans to suit you.

Key Benefits

• Years of experience from a dedicated team.
• All of our systems engineers are qualified to the most highly recognised IT certification - MCSE (Microsoft Certified Systems Engineer). We give you 100% guarantee that only our MCSE's will support and manage your IT system.
• Our flexible services can be used as your own dedicated IT department or used as supplementary support to your own in-house IT staff to offer additional friendly help and specialist advice when you need it most.
• Competitive costs without compromising on the quality and reliability of our support services.
• Receive specialist advice at your fingertips for a fraction of the cost of employing your own IT professionals.
• Unlimited remote server support starts from as little as £35 per week

As all of our engineers are Microsoft Certified Systems Engineers (MCSE's), you are safe in the knowledge that your IT system is being cared for by people who not only know how to configure and maintain a system, but have years of practical experience to back up this knowledge.

Amshire's total IT support solution offers your business the full benefit of a dedicated IT department or supplementary support, in addition to existing in-house IT staff, but at a fraction of the cost and without the downsides.

Your IT system is only supported and maintained by Microsoft Certified Systems Engineers who have a wealth of experience and specialist knowledge of all Windows systems.

Selecting the right IT support option for your business

You have the option of proactive or reactive services or a mixture of the two.

By selecting our Fixed Monthly Charge (FMC) option it will help you to prevent unexpected expenses. Or, alternatively you can select the Pay As You Use (PAYU) option, which incurs no penalties and no fixed costs.

You also have a choice of costing for remote and on-site support.

By choosing the on-site FMC option it means you will have nothing extra to pay for any support during normal hours. Or, if you choose the remote FMC option it means you will only pay extra to the monthly charge if a site visit or out of hours support is required.

Either way the cost for your IT support is a fraction of what it would cost if you employed your own IT professionals. You will SAVE money with no pension scheme; no private health insurance; no expense account; no holidays; no sick leave; no car and no training to worry about.

Listed below are just some of the features included in our IT support services:

• Day to day support for
  • Servers and workstations including remote workers
  • Communication links ADSL/ISDN/Modems/Faxing
  • VPN (Virtual Private Networks) connections used by remote offices/workers
• Constant monitoring of
  • Email servers
  • Internet mail connections
  • Server performance
  • Server memory usage
• Daily monitoring of backup activity
• Weekly monitoring of anti-virus software downloads
• Monitoring of ADSL connections 12 times an hour
• 100% guarantee that only our Microsoft Certified Systems Engineers (MCSE) will support and manage your IT system

Click here to download a printable page for 'Selecting the right IT option.' (PDF)

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Want to know more?
Discover the benefits of customising a total IT support solution for your business and see how much you can SAVE too. It costs less than you think!
Contact us today to discuss your requirements further.